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Leadership Methods Training

This 3 hour training will focus on the following:

  1. Understanding Zero Harm
  2. Leading Zero Harm Change (techniques of leading with safety, reinforcing and building accountability, principles of effective rounding, and methods to find and fix problems)
  3. Leading Safety Conversations
  4. Introduction into Error Prevention Tools and Techniques 

The training is geared towards: Healthcare Performance Improvement; LLC; (HPI) staff; Intermountain Executive implementation leads—CEO, CMO, CNO, Quality & Patient Safety CO and Regional Directors; Performance Improvement Regional Directors; Medical staff champions and medical staff department heads; facility integration leads; directors; managers; supervisors; coordinators; charge nurses; any individuals who lead work in there are; and board members as available.

Upon completion of this training, participants should be able to:

  • Define values and expectations for Zero Harm
  • Identify Principles to lead a Zero Harm Culture
  • Demonstrate and practice how to lead safety conversations
  • Practice specific techniques and expectation for Rounding
  • Describe Error Prevention Tools and Techniques and the situation in which tools are initiated

To register for the course, click the button below that corresponds with your Intermountain region.​ 

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Note: If you are part of Medical Group, regardless of region affiliation, you need to register for the Medical Group specific classes. To see Medical Group specific courses, click here​


For more information or questions about the training, contact the CME office by phone at 801-442-3930 or email at